Q1,who is heypack?
hey:Heypack is a professional package supplier to cosmetic,skin care,face care,body care,
beauty,care spa,natural products and fragrance industry.
*** you help me to find the product which i cann't find on your website?
hey:Definitely yes,Heypack team are very pleased to develop specially package with you,
we will work with you to find satisfied product.
*** I get some sample before place order and how long for a sample?
hey:Yes,and sample are always free,Delivery time 1-3 days,If customtomized samples,Cost are
various according to your art work. 7-15 days for pre-production sample
*** you label or decorate the pacakge ?
hey:Yes,we can. We could offer various printing ways: the screen printing,hot stamping,offset printing,
labeling and etc
*** long can i expect to receive my goods after i place order?
hey:Our production time are always 20-25days after pre-production sample confirmation.
***'s your packing method?
hey:Heypack provide standard export carton packing to make sure safety delivery.
We also accept the special packing method according to customer's design
*** do you ship the finished products?
hey:Heypack could provide any kinds shipping way for customer. By sea By Plane with FCL or *** By counters:
TNT/DHL/FEDEX/***
*** way of payment?
hey:We accept payment as the following,30% T/T deposit,70% balance before delivery 30% T/T deposit,
the balance L/C 100% TT in advance,Western Union/ Paypal for small amount payment.
Q9. How do you control the quality?
hey:We will make samples before mass production and test them,after sample approved,we will begin mass
production. Doing 100% inspection during production;then do random inspection before packing;taking pictures
after packing.
Please feel free to contact us for any other questions!
