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4) If any quality problem, how can you settle it for us? When discharging the container, you need to inspect all the cargo. If any breakage or defect products were founded, you must take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container. This date is subject to the arrival time of container. 5) why you choose us? 1. We have rich experiences in glassware trade for more than 16 years and the most professional team. 2. We have 5 production line and can manufacture 10 million pieces per month, we have strict processes enable us to maintain an acceptance rate above 99%. 3. We work with more than 1800 clients in about 80 countries. 6) How about your MOQ? Different kind products will be different MOQ, for some glassware in stock, small orders are acceptable. 7) How many people in your R&D department? We have 3 professional designers, and they will develop 5 innovative designs monthly. 8) Can you give me a discount about the price? The price depends on your quantity, if you want good price with small order, you can make more quantity in one time, and leave them in our warehouse, we will keep the goods for you until you need. 9) Your products can be used in microwave and oven? The high borosilicate glass and high usage temperature is up to 500 °C, so it is very safe to be used in microwave and oven.