1) Can wecustomize the color?
Yes, we can do color match by pantone number or your samples, customized color is ok.
2) Can we get your free samples?
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for
express is on buyer'saccount.
3) Can we combine many items size in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ.
4) What is the normal lead time ?
A. For plastic products, we will send goods to you within 7-10 work days after we receive your30% deposit.
B. For aluminum product, the delivery time is 25-28 days after we received your 30%deposit
*** OEM products, the delivery time is 30-35 work days after we receive your 30%deposit.
5) What is your payment term?
T/T. 30% deposit, balance against the B/L copy within 25-30 days after departure from port.
6) What is your shipping way?
We will help you to choose the best shipping way according to your detail requirements.By sea, by air, or by express, etc.
7) How do you control the quality?
We will make samples before mass production, and after sample approved, we will beginmass production. Doing 100%inspection during production; then do random inspectionbefore packing; taking pictures after packing.
8) If any quality problem, how can you settle it for us?
If any breakage or defect products were found, you must take the pictures from theoriginal carton. All the claims mustbe presented within 7 working days after dischargingthe container. This date is subject to the arrival time of container.
We will advise you to certify the claim by third party, or we can accept the claim from thesamples or pictures youpresent, finally we will completely compensate all your loss.
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Sales Manager
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Address:Room 905,Meidong Pioneer Park,No 1 Building,Ming Ri Jun,No 2,ShengBei Workers Street,Chang'an,Shijiazhuang,HeBei,China.
Tel/Fax: 0086-0311-66189522
Skype/Whatsapp:++86 182 0208 0502
