Q1,WhatisHEYPACK?Hey: Heypack is a professional package supplier about cosmetic,skin care,face care,body care,beauty,care spa,natural products,and perfume industry.Q2.Can you help me to find the product which I can't find on your website?Hey: Definitely yes. Heypack teamisvery pleased to develop specially package for you,we will work with you to find products that satisfy you.Q3.Can I get some sample before placing theorder and how long for a sample?Hey: Yes,and samples are always free. The delivery time is 1-3 days. If customized samples,time spent are different according to your artwork,7-15 days for a pre-production sample.
Q4.Can you label or decorate the package?Hey: Yes,of course. We could offer various printing ways: screen printing,hot stamping,offset printing and labeling,etc.Q5.How long can I expect to receive my goods after I place an order?Hey: It usually takes 20-25days to finish the whole process after pre-production sample confirmation.
Q6.What's your packing method?Hey: Heypack provides standard export carton packing to make sure safety delivery. We also accept the special packing method according to customer's design.Q7.How do you ship the finished products?Hey: Heypack could provide any kinds of shipping way for the customer. By sea or Plane with FCL or LCL. And by couriers:TNT/DHL/FEDEX/UPS,etc.
Q8.The way of payment?Hey: We accept payment as the following: 30% T/T deposit,70% balance before delivery 30% T/T deposit,the balance of L/C 100% TT in advance,Western Union/ Paypal for small amount payment.Q9. How do youensurequality?Hey: We will make samples before volume production and test them after sample approved,and make 100% inspection during production,then do random checks before packing,finally,we will take pictures after packing.
