Q1: Can I get samples?
A: Yes,samples for free,the shipping cost on you.
Q2: How to start orders or make payments?
A: Proforma invoice or Alibaba Trade assurance order for your confirmation,then pay via T/T or Alibaba Trade Assurance.
Q3: How to confirm the Product Quality before placing orders?
A: Free samples for quality checking. Production sticks to AQL quality standards or clients'specifications and requests.
Q4: What's your MOQ?
A: One carton for stocked products. To customize,different products have the different MOQ. Pls. check the product detail or ask our sales people.
Q5: Can you provide OEM &ODM service?
A: Yes,warmly welcome,with existing moulds or developing new moulds when necessary!
Q6: How about leadtime and shipping?
A: 1-7 days for stocked goods;15-30 days for customized production depending on products. Shipping time:7-12days by Air,18-30 days by sea. Ok to offer Door to door shipping service with destination customs tax/tarriff informed.
Q7: How do you treat quality complaint?
A: First of all,our quality control will reduce the quality problem to close to zero(0%). If there is a real quality problem,we will replaceproducts for replacement or refund your loss.
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